zadd | About us

About Us

At ZADD TRANSLATE, we live by a simple but profound corporate philosophy: "We do what we say we will do. We owe a collective responsibility towards our partners, customers, colleagues, communities & shareholders." This philosophy is the cornerstone of our identity and guides everything we do.

Expert translation services... Tailored to your industry

Our Principles

We rely on five guiding principles to drive how we deliver value to our clients.

Trust

We take our commitments seriously; we do what we say we will do. You can always trust us to deliver a consistently high-quality product, on time and on budget.

You can trust us to handle your data securely. And, you can trust us to be available and responsive whenever needed.

Value

Value is in our DNA and is the essence of our name, which in Arabic means growth and adding value. It drives how we help organisations operating in the Arab World communicate better, deliver faster, while being more cost effective.

Focus

We believe that to deliver true value, one is to focus on what they do best. Guided by that principle, we have made the decision early on to provide expert translation services in the Arabic/English language pairs only.

Professional translation is a process of many steps, where each requires a different set of skills. In order to deliver a consistently high-quality product, specialization and focus are essential.

People

Our employees – located across Amman and Dubai – are our greatest asset. Their expertise, behavior, and commitment define our brand.

For us, expert translation is all about the linguists - a human domain. While we see technology as an enabler that enhances compliance, consistency, and efficiency; it will never be a substitute for skilled and experienced linguists.

We promote a diverse and inclusive environment where everyone is encouraged to excel, and we offer the support, training, and guidance our team needs to reach their full potential.

Customer Intimacy

Our exceptional people have earned the trust of our customers by delivering on their promises. Customers value the relationships we have created; as they are built on an unwavering commitment to customer service.

We build strong tightly integrated relationships with our customers, where our processes and platforms are interconnected, and where our people become an integral part of our customer’s team.

Our People

At ZADD TRANSLATE, we believe that our people are the heart and soul of our organization. It's their dedication, expertise, and passion that drive our success; and we take pride in fostering a workplace culture that values and supports our team members.

Commitment
to Growth

We are committed to the personal and professional growth of our employees. We provide opportunities for continuous learning, skill development, and career advancement.
Our mentorship programs, training initiatives, and knowledge-sharing culture ensure that our team members are always at the forefront of their fields.

Diversity And
Inclusion

We celebrate diversity and believe that different perspectives lead to innovation. Our inclusive workplace embraces people from various backgrounds, experiences, and cultures.
We strive to create an environment where every voice is heard, and every individual feels valued and respected.

Collaborative
Spirit

Collaboration is at the core of our work. Our teams work seamlessly together, leveraging their collective expertise to deliver exceptional results for our clients.
We encourage open communication, idea-sharing, and cross-functional collaboration to foster creativity and problem-solving.

Community
Engagement

Beyond our work, we are deeply committed to making a positive impact on our communities. Our employees actively engage in volunteering and charitable initiatives.
We believe in giving back and supporting the well-being of the communities we serve.

Our Team

Welcome to the heart of ZADD, where diversity thrives, and every functional unit and team member contributes uniquely to our collective success.

Native In-House Linguists

Our in-house team, consisting of linguists, subject matter experts, proofreaders, and writers, is tailored to meet the unique needs of our customers. With native proficiency and diverse expertise, we ensure that every project is finely tuned to address the specific requirements of our clients. Whether it's linguistic precision or innovative creativity, our team is dedicated to delivering client-ready output that precisely aligns with and fulfills the needs of our valued customers.

Client Service Professionals

Our Client Service Professionals, including coordinators, supervisors, and project managers, are dedicated to understanding and addressing client needs. With seamless coordination and efficient project management, they foster strong client relationships and ensure project success.

Operations Team

Our Operations Team stands out for its proficiency in crafting and enhancing processes. Their effectiveness guarantees seamless project workflows, significantly contributing to the overall success and efficiency of our operations.

Quality Assurance Team

Our Quality Assurance team plays a pivotal role in upholding our unwavering standards. Their careful examination guarantees the accuracy, quality, and precision of all deliverables, showcasing our dedication to excellence.

IT Team

Our IT Team, a group of tech-savvy professionals, leverages the latest technology to enhance efficiency, security, and innovation. Their expertise ensures a robust technological infrastructure supporting our operations.

Discover the strength within diversity at ZADD TRANSLATE, where each team member plays a crucial role in shaping our success story.

Why Choose ZADD TRANSLATE

Experience The ZADD Difference: Your Trusted Partner For Exceptional Language Solutions

Focus and
Specialization

Quality

Information
Security

On-Time Delivery
You Can Trust

Exceptional Customer
Service

Flexibility

Human-Powered,
Tech-Enabled

Our Clients

What our Clients Say

Trusted by Leading Companies in Our Specialized Sectors

Human Capital Solutions, AON

“Our collaboration with ZADD ensures that we understand and cater towards our clients’ most-sensitive business requirements. Concise and equant, ZADD’s output ensures that complex ideas are relayed accurately within a practical timeframe.”

Walid Diab, Senior Consultant

Arthur D. Little

“It is great to be working with ZADD, we are very happy with the accuracy, quality of translation, and most importantly on-time delivery, even with very demanding timelines”

Ahmed Said, Office Manager

Accenture

“I have been a customer of ZADD for several years now and i must say, I am thoroughly impressed with their professionalism and commitment to their customers. They always deliver their translations on time and the quality of their work is exceptional. I highly recommend ZADD to anyone in need of translation services.”

Strategy Senior Manager

IPSOS

“From start to finish, we have been consistently delighted with ZADD’s, customer service, fast turnaround and most importantly excellent quality. Working with ZADD has been extremely seamless and the team is always supportive and eager to help in any way possible.”

Noor Alsalhi, Senior Accounts Manager

CELL Information Technology

“ Cell Information Technology has been working with ZADD for several years and the service has been outstanding. They are reliable and consistently deliver high-quality translations with reasonable turn-arounds. I would highly recommend ZADD to anyone looking for a translation service to add value to their business or project.”

Adawi Abu Joudeh, General Manager

ETS Global -Middle East

“ZADD Translate has been providing us with translation services for more than two years. We were always happy with the standard of service delivered by their team, in terms of translation quality, time and attentive customer care. We would not hesitate to recommend them for translation services.”

Ishraq Al-Zu’bi, Academic Relations and Marketing Manager

Queen Rania Teacher Academy

“We are writing this letter to express our appreciation for the high-level and professional translation that ZADD has done. Their professionalism and expertise were evident in the several projects they have worked on. We plan to continue our business relationship and work on future projects.”

Amal Alabbasi, Acting Director

Arab Potash

" ZADD’s experienced translators demonstrated an exceptional level of professionalism and attention to detail, ensuring that the translations were accurate and consistent. I highly recommend ZADD for their commitment to delivering high-quality work."

Ghadeer Qassem, Assistant Secretary of the Board of Directors

Hattlan Media

“It has been a great experience working with ZADD; we regularly have work that needs to be translated urgently and the team are always on hand and prompt to respond to our requests. We trust ZADD with all of our language requirements and know the translated documents will be delivered on time and always with the highest quality. We highly recommend ZADD.”

Susan Saidi, Communications Director

MedLabs

“ZADD Translate provided us with a professional and high-quality translation for very technical documents, they constantly communicated with us to make sure that the actual translation reflected what was in the document, they were able to deliver on time and were financially transparent. In the future we will not think twice: it will be ZADD Translate.”

Nael Al Saoudi, Chief Qualiy Office