Exceptional Customer Service

Personalized support and guidance for all your translation needs

At ZADD TRANSLATE, we understand that translation is not just about converting words from one language to another. It's about effectively communicating ideas, concepts, and messages across cultures. Customer service is a key component of achieving this goal. Our team is dedicated to providing personalized support and guidance throughout the translation process, ensuring that your needs and requirements are met every step of the way.

01.

Availability

  • We are available 24/7 to meet your urgent translation needs. Whether it's a last-minute document or an unexpected request, our team is always ready to assist you.

02.

Responsiveness

  • We know that time is of the essence, which is why we guarantee a response within 15 minutes. Our project managers are always on hand to answer your queries and provide you with updates on your project.

03.

Dedicated Support Team

  • At ZADD TRANSLATE, we believe that the personal touch is crucial in building strong and lasting relationships with our clients. That is why we have a dedicated team of human representatives and project managers to assist you every step of the way. You can rest assured that you will never have to deal with impersonal chatbots or automated systems when you reach out to us. Our knowledgeable and experienced team members are always ready to answer any questions you may have, provide guidance, and address any concerns promptly and efficiently. With our exceptional customer service, you can focus on your business while we take care of your translation needs.

04.

On-Time Delivery

  • We understand that timely delivery is critical for many of our clients. That's why we're proud to say that we have an on-time delivery record of 97%. Our team is dedicated to meeting our clients' deadlines and ensuring that their projects are delivered on time, every time. We use the latest technology and project management techniques to streamline the translation process, enabling us to meet even the tightest deadlines without sacrificing quality.
Exceptional Customer Service

Conclusion

Our commitment to exceptional customer service is one of the things that sets us apart from our competitors. We understand that translation is an essential part of your business, and we are here to help you succeed. Contact us today to experience the difference that exceptional customer service can make.

Industries We work with

Our highly skilled translators have industry-specific experience in a range of sectors. No matter the industry or project, we can help

Contact Us

Have a project in mind? Contact us today for a free quote or consultation.
Our team is ready to help you achieve your communication goals.